Hosting24 encourages the responsible disclosure of security vulnerabilities in our services or on our website. In order to facilitate the responsible disclosure of security vulnerabilities, we agree that if, in our sole discretion, we conclude that a disclosure meets all of the guidelines of the Hosting24 Bug Rewards Program, Hosting24 will not bring any private or criminal legal action against the disclosing party.
Hosting24 offers monetary bounties for the responsible disclosure of certain qualifying security vulnerabilities. Our Bug Rewards Program works as follows
Only the es.hosting24.com web services are within scope for purposes of the Hosting24 Bug Rewards Program.
Hosting24 will accept a report of any vulnerability that substantially affects the confidentiality or integrity of any eligible Hosting24 service. Eligible vulnerabilities include, but are not limited to:
Any domain not contained within es.hosting24.com is out of scope for the purposes of the Bug Rewards Program, as is all hosted customer content and third-party programs and plug-ins.
The following actions do not qualify for the Bug Rewards Program and should not be tested by researchers participating in the Program:
Hosting24 will not accept reports from automated vulnerability scanners.
All bounties are awarded at the discretion of the Hosting24 Bug Rewards Team, based on the severity of the reported vulnerability. Where an award is made, the minimum amount of the bounty will be Fifty Dollars ($50.00). Only one (1) bounty will be awarded per security bug. The awards will be made to the first researcher to responsibly disclose a particular bug.
Investigating and Reporting:
The security researcher submitting a vulnerability must thoroughly vet and confirm the vulnerability prior to submission. All submissions must include the following:
To report a vulnerability, please send an email to [email protected]
Any information that you collect about Hosting24, Hosting24 employees, or Hosting24 customers (“Confidential Information”) through the Bug Rewards Program must be kept confidential and may only be used in connection with the Program. You may disclose vulnerabilities only after proper remediation has occurred and you may not disclose Confidential Information without Hosting24’s prior written consent. Any disclosure of Confidential Information outside of this requirement will result in immediate removal from the Program.
By participating in Hosting24’s Bug Rewards Program, you acknowledge that you have read and agree to Hosting24’s Universal Terms Of Service Agreement and Privacy Policy. Your testing must not violate any law, disrupt services, or compromise any data that is not your own. You are solely responsible for any applicable taxes or withholdings arising from or related to your participation in the Hosting24 Bug Rewards Program, including any rewards that are paid. Hosting24 may use a third-party service provider to manage its Bug Rewards Program. If so, the provider’s terms and conditions shall apply. The decision as to whether or not to pay a reward is entirely at the discretion of Hosting24. This is a discretionary rewards program. The program may be canceled at any time.